1. Definitions
- Services: All services, digital products, and consulting offered by Agentic Technologies, whether free or paid.
- Agentic Technologies: Agentic Technologies Inc., a corporation registered in British Columbia, Canada.
- User: Anyone using this website or services, excluding minors or anyone expressly prohibited.
- Administrator: A person authorized to create or maintain a User Account on behalf of a User.
- Applicable laws: The laws of Canada and the laws in the jurisdiction where the User resides.
- Platform scope: The Agentic Technologies website (agentictechnologies.ca), any software or applications we provide, and any related content or services.
2. User Eligibility
Users must be at least 18 years old and capable of entering into a legal agreement. You must provide truthful, current, and complete information; comply with applicable laws, these Terms, and our Privacy Policy; and not reside in countries sanctioned by Canada.
3. Services, Engagements, and Fees
- Pricing structure: General website information is free. Paid services, consulting engagements, or digital products require a written agreement, subscription, or purchase.
- Price changes: We may update pricing, plans, or the scope of services at any time. Current clients and subscribers will be notified of changes.
- Currency and taxes: Fees are stated in Canadian Dollars (CAD) unless otherwise specified, and exclude applicable taxes. You are responsible for paying applicable taxes.
- Auto-renewal: Where applicable, subscriptions renew automatically unless you cancel before the renewal date.
- Refunds: Refund eligibility for digital products and subscriptions is described on the relevant product or order page. Consulting fees are governed by the corresponding statement of work.
- Payment authorization: You authorize us to charge your payment method for any subscriptions, renewals, or invoices you have agreed to.
- Late payment interest: Unpaid invoices must be settled within 30 days or will accrue interest at 1.5% per month or the maximum legal rate, whichever is lower.
4. Registration and User Account
Accessing certain paid services or digital products requires creating a User Account with accurate and updated information. You are responsible for safeguarding your login credentials and notifying us of unauthorized access. User Accounts are for your own business use; you may not assign, transfer, lease, or sublicense your account to third parties.
5. Authorized Users
Where your subscription or engagement allocates access for additional users, you are responsible for ensuring those users comply with these Terms. Authorized users may not create multiple accounts, impersonate others, or otherwise misuse the services. Notify us if you wish to deactivate an authorized user's access.
6. Digital Products
Digital products, including courses, videos, memberships, and downloadable materials, are licensed for personal or internal business use only. Redistribution, resale, or sharing outside your organization is prohibited. We do not guarantee specific outcomes or results from consulting services, courses, or digital products. Unless otherwise stated on the product page, digital product purchases are refundable within 30 days of purchase. After 30 days, all sales are final.
7. Confidentiality
Confidential Information includes all non-public information disclosed between the parties in the course of an engagement, unless it becomes public through no fault of the recipient. Each party must protect the other's Confidential Information using reasonable efforts. We may disclose Confidential Information if required by law or to prevent fraud.
8. Privacy Policy
By using our services, you agree to our Privacy Policy, which governs how we collect, store, and process your information. We use standard security measures to protect your data but cannot guarantee absolute security.
9. Third-Party Services
Our website, services, and engagements may integrate with or rely on third-party services including, but not limited to, Microsoft Azure, Google Cloud, Amazon Web Services, Anthropic, OpenAI, Google, Microsoft 365, Google Workspace, Slack, Zapier, Twilio, Meta, and LinkedIn. We are not responsible for interruptions, unavailability, or damages caused by these third-party services. Your use of third-party services is subject to their own terms and privacy policies.
10. Intellectual Property Rights and License
All content and services are the property of Agentic Technologies or its licensors. We grant you a non-exclusive, limited, non-transferable license to use our website and services as permitted under these Terms. You may not reproduce, distribute, or create derivative works from our content without our consent.
You grant us an irrevocable, royalty-free, worldwide license to use content you submit to us (such as feedback, project materials, or usage data) in connection with providing the services, subject to the confidentiality obligations in section 7.
11. Nature of Services
We provide technology-based services (including AI agents, automation, integrations, IT operations, training, and consulting) for informational and operational purposes. We do not provide legal, financial, medical, or psychological advice, and we do not guarantee that services meet your specific business needs unless this is expressly agreed in a statement of work.
12. Disclaimer
Except where expressly agreed in writing, services are provided "as-is" and "as-available" without warranties of any kind. We do not guarantee the accuracy, reliability, completeness, or suitability of services or data. You assume full responsibility for your use of the website and services.
13. Limitation of Liability
To the fullest extent permitted by law, Agentic Technologies and its affiliates are not liable for indirect, incidental, special, consequential, or punitive damages. Our maximum aggregate liability is limited to the amount paid by you to Agentic Technologies in the 12 months preceding a claim. Nothing in these Terms excludes liability for intellectual property infringement or other liabilities that cannot be excluded by law.
14. Indemnity
You agree to indemnify Agentic Technologies and its affiliates against any claims or damages arising from your use of the website or services, breach of these Terms, or infringement of intellectual property rights.
15. Prohibited Uses
You may not:
- Introduce malicious code or attempt unauthorized access.
- Attack our website or services (e.g., DDoS or other abuse).
- Engage in fraudulent, illegal, offensive, or discriminatory conduct.
- Circumvent restrictions, collect unauthorized information, or degrade service performance.
- Misuse services in ways that negatively affect other users.
Violations may result in account suspension and legal action.
16. Modifications and Termination
We may modify these Terms or services at any time. Material changes will be communicated to current clients and subscribers at least 15 days before they take effect. Continued use after changes constitutes acceptance. We reserve the right to suspend or terminate your account or services at our discretion. Our maximum liability in case of cancellation is a pro-rata refund of fees paid (if you are not in breach).
17. General Terms
- Assignment: You cannot assign rights under these Terms without our consent. We may assign our rights without notice but will protect your rights accordingly.
- Governing law: These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable therein. Disputes will be resolved through binding arbitration under applicable Canadian laws unless prohibited by law.
- Surviving provisions: Provisions on confidentiality, indemnity, and intellectual property survive termination.
- Force majeure: Neither party is liable for delays caused by events beyond reasonable control.
- Severability: If any provision is invalid, the remaining terms remain effective.
- Relationship: These Terms do not create agency, partnership, or employment relationships.
- Waiver: Failure to enforce any right does not waive it.
- Complete agreement: These Terms and the Privacy Policy form the complete agreement, together with any signed statement of work.
- Notice: All communications must be made through our contact form.